Field Service USA 2016 (past event)
April 25 - 28, 2016
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Terena King-Campagna
Senior Advisor, Global Knowledge Solutions
Ciena
Check out the incredible speaker line-up to see who will be joining Terena.
Download The Latest AgendaPerformance Workshop Day
Thursday, January 4th, 2018
13:10 Outcome Based Learning: Roadmaps to Enable Partner and Customer Success
As the role of services evolves to drive business outcomes for customers, the landscape of the learning organization is changing. To enable partner and customer success, Ciena is finding new ways to evolve beyond a product learning business model. If you are grappling with disruptive industry trends, join us to identify challenges and share best practices that result in strategic roadmaps toward learning outcomes.