Andrew Kovach

Vice President US Life Cycle Services
ABB Inc

Vice President, US Life Cycle Services for ABB Inc. Responsible for Process Automation and Utility Automation installed base control systems including service labor contracts, control system evolution, aftermarket sales and operations. I manage a group of 250+ Service professionals in the US.

Check out the incredible speaker line-up to see who will be joining Andrew.

Download The Latest Agenda

Performance Workshop Day

Thursday, January 4th, 2018

09:05 Prolonging Equipment Life Through Preventative Maintenance

• Identifying life expectancies and determining where it makes sense to invest resources
• Ensuring customers take advantage of preventative maintenance to optimize equipment performance
• Establishing action plans for each customer and each major piece of equipment

Main Day Two

Sunday, March 4th, 2018

11:50 Panel Discussion: How Efficient Is Your Help Desk/Technical Support?

• Keeping the first line of defense running smoothly
• Providing relevant info to customers and technicians and making sure that info is readily available
• Staffing your virtual help center with the technology and tools you need to be most efficient