Field Service USA 2016 (past event)

April 25 - 28, 2016

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Wayne Dowty, Director Service at KONE Americas
KONE Americas Logo

Wayne Dowty


Director Service
KONE Americas

Check out the incredible speaker line-up to see who will be joining Wayne.

Download The Latest Agenda

Main Day Two

Sunday, March 4th, 2018


11:50 Panel Discussion: How Efficient Is Your Help Desk/Technical Support?

• Keeping the first line of defense running smoothly
• Providing relevant info to customers and technicians and making sure that info is readily available
• Staffing your virtual help center with the technology and tools you need to be most efficient