Field Service USA 2016 (past event)
April 25 - 28, 2016
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Suzanne Davison
Director, Services Marketing
Intuitive Surgical, Inc.
Check out the incredible speaker line-up to see who will be joining Suzanne.
Download The Latest AgendaMain Day One
Sunday, February 4th, 2018
15:40 Helping Customers Help Themselves
• Shifting customer support workload away from onsite service
• Accessing customer networks and defective machines remotely
• Increasing problem avoidance with service desk resolution and remote resolution
• Accessing customer networks and defective machines remotely
• Increasing problem avoidance with service desk resolution and remote resolution