Steven Caldwell

Vice President of Solution Management
PTC

Steven Caldwell is Vice President of Solution Management at PTC. His team is responsible for the Service Parts Management, Service Parts Pricing and Service Network Management solutions within the PTC Service Lifecycle Management portfolio. Steven joined Servigistics in 2002 and was a key contributor to the design, development and delivery of Servigistics’ Service Lifecycle Management solutions. PTC acquired Servigistics in Oct 2012. Steven holds a Bachelor’s Degree in Economics and a Bachelor’s Degree in Computer Science from Vanderbilt University.

Check out the incredible speaker line-up to see who will be joining Steven.

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Main Day One

Sunday, February 4th, 2018

16:55 Panel Discussion: The Importance Of Integrating Field Service and Parts Logistics

You’ve heard it before, but have you been able to do it? Right person, right part, and the right time have been echoed within the industry for years. With increasing customer demands it’s a key factor to set your service organization apart from the rest. This panel session discusses the challenges of streamlining your field operations, including:
• Optimizing your parts supply chain and parts manufacturing
• Determining whether to keep supply chain operations in-house or investigate external vendors
• Moving beyond just-in-time manufacturing principles to anticipate parts necessity