Michael O'Leary

Michael is a senior leader with the Cross Group with more than 30 years industry experience in finance, service operations and business leadership. He has been a strong advocate for business process optimization, including the transformation from manual to automated processes in field services operations. Mr. O'Leary has been an innovator in the integration of field service automation, CRM and accounting systems. He also led the initiative internally for bringing company-wide automation to their sales administration, call center support and service operations.