Field Service USA 2016 (past event)

April 25 - 28, 2016

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Larry Wash, CEO at KONE Americas
KONE Americas Logo

Larry Wash


CEO
KONE Americas

Check out the incredible speaker line-up to see who will be joining Larry.

Download The Latest Agenda

Main Day One

Sunday, February 4th, 2018


08:20 Fire Side Chat: A CEO’s Vision On What It Takes To Provide Game-Changing Service

As service organizations have been focusing on value-added activities and their customers’ experience with increased success C-Level executives have had to adapt to company mindset that has shifted more towards service. In this one-one-one interview with Kone’s CEO, Larry Wash you’ll hear first hand what a former Vice President of Service-turned-CEO has done to pave the way for his organization and their customers. Q A will include:
• Moving resources from repetitive, manual activity to automated integrations
• Improving the customer experience by focusing on technology
• What’s in store for service in the not-so-near future