Christopher McHan

Table 1: The Future Is Here: Real-Time Service Management Hosted by Greg Camara, Enterprise Sales Manager - West, Coresystems

Table 2: Managing To The Metrics Hosted by Derek Few, Vice President, Field Sales, Fleetmatics

Table 3: Redefining Customer Experience With Connected Field Service Hosted Charlie Isaacs, CTO for Customer Connection, Salesforce

Table 4: Developing The Service Savvy Organization Hosted by Patrice Eberline, Vice President of Customer Transformation, ServiceMax

Table 5: Creating One Platform For Connected Intelligence Hosted by Kelly Frey, VP Product Marketing, Telogis

Table 6: Enhancing Field Service with Mobile Merged Reality and Virtual Presence Hosted by Drew Deaton, CEO, Help Lightning

Table 7: Product Support As A Corporate Objective – Building the Business Case Hosted by Steve Lightstone, Vice President North American Sales, CaseBank Technologies

Table 8: Managing Global Systems For Improved Service Operations Hosted by Scott Tarran, Manager Service Operations, Bruker AXS

Table 9: Field Service Software Implementation Challenges Hosted by Mike Darger, Vice President, Facilities & Maintenance, CKE Restaurants Holdings, Inc

Table 10: Integrating Global Service Partners Hosted by Christopher A. McHan, President, Neusoft Medical Systems, USA, Inc.

Table 11: What Can Predictive Analytics Do For Service? Hosted by David Douglas, Vice President Service Management, Scientific Games

Table 12: Get Your Head Into The Clouds With Mobile: Advance Your Customer Care, Service And Support Hosted by Meredith Powers, Big Data Marketing, Mobile and Business Solutions, AT&T

Table 13: Managing Knowledge Saturation For Field Technicians Hosted by Ed Klosterman, Director Field Service Operations, bioMeriuex

Table 14: Service and Parts Logistics Optimization Hosted by Dave Newell, C.P.M., A.P.P, CSIM, Sr. Global Materials Manager, Varian Medical Systems

Table 15: Transforming Field Service Across Industries, Across Platforms And Across Oceans Hosted by Anne Marie Berger, Managing Partner, ForeFront

Table 16: From Decentralized to Centralized FE Dispatch and Scheduling – Benefits and Challenges Hosted by Bill Kenney, EVP Business Development, OnProcess

Table 17: Rapid Mobile Innovation Begins With The Business: A Path To Simplified App Development Hosted by Steve Drake, Global Director, Mobile, Red Hat

Tables 18-20: For more information on how to be a part of the discussion and to sponsor a roundtable you may call Rachel Muser, Sponsorship Sales Manager at 646-200-7524 or email her at Rachel.Muser@wbresearch.com