Field Service USA 2016 (past event)
April 25 - 28, 2016
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Brian Shomber
Field Service Manager
Medtronic
Check out the incredible speaker line-up to see who will be joining Brian.
Download The Latest AgendaMain Day Three
Wednesday, April 4th, 2018
14:00 Panel Discussion: Your Techs Are Successful And Want To Move Up: Now What?
• Taking advantage of the fact that you have a company representative in front of your customer
• Ensuring technician doesn’t waste the opportunity by keeping his head in machine the whole time
• Looking left and right – does customer need work on something else? Is customer using all available functionality?
• Ensuring technician doesn’t waste the opportunity by keeping his head in machine the whole time
• Looking left and right – does customer need work on something else? Is customer using all available functionality?