Field Service USA 2016 (past event)

April 25 - 28, 2016

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Lenny Cumberledge


Director, Field Services
GOJO

Check out the incredible speaker line-up to see who will be joining Lenny.

Download The Latest Agenda

Performance Workshop Day

Thursday, January 4th, 2018


11:10 Going Mobile: Double Your Productivity Without Doubling Time, Money, or Staff

Your field service teams collect vital data every day. But more time spent filling out forms means less time spent with customers. Paper-based data collection is sluggish at best, while mobile solutions like ProntoForms allow field techs to swiftly collect and submit complete and error-free digital forms from anywhere in near real time. In this session, we'll be talking with Lenny Cumberledge, Dispenser Services Director at GOJO Industries, about how ProntoForms has doubled the productivity of his field staff. GOJO is the leading global producer of hand hygiene and skin care solutions, servicing professional environments across as an array of industries, including hospitals and factories. Before turning to ProntoForms, for every hour that field techs spent in the field, they spent an hour completing paperwork. GOJO has replaced its sluggish manual data collection processes with an efficient and intuitive mobile solution. This session will also feature a live demo, followed by an opportunity for questions and answers.