Field Service USA 2016 (past event)

April 25 - 28, 2016

Array

Julian Palacios, Manager of Data Analytics at Johnson Controls
Johnson Controls Logo

Julian Palacios


Manager of Data Analytics
Johnson Controls

Check out the incredible speaker line-up to see who will be joining Julian.

Download The Latest Agenda

Main Day Two

Sunday, March 4th, 2018


17:20 Case Study: Utilizing Predictive Analytics To Effectively Forecast Contract Renewals

• Digitizing everything so techs can search for parts and products, as well as technical procedures
• Establishing a chat community so that engineers can take advantage of the knowledge base of their peers
• Maintaining records of customer and asset history that techs can use when troubleshooting