Field Service USA 2016 (past event)

April 25 - 28, 2016

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John Clevenger, Vice President – Services & Aftermarket at Nederman Mikropul, LLC

John Clevenger


Vice President – Services & Aftermarket
Nederman Mikropul, LLC

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda

Main Day Two

Sunday, March 4th, 2018


16:40 Panel Discussion: Using Technology To Reduce Customer Effort

• Focusing on what the customer wants versus what they expect
• Creating new service models that are more technology based to improve customer experience
• Surprising your customers with advanced technology, like one that recognizes their voice when they call in